If you live in the US and the idea of ordering a bag from a site outside the country makes you a bit nervous, I can’t blame you. Bags are already expensive, and figuring out how a retailer deals with duties, international shipping and foreign purchase fees when you’re not well-versed in the rules can be a little bit daunting; no one wants to accidentally spend hundreds of dollars more than they expected if it’s not necessary. Because some of our favorite online retailers are in other countries, though, we did some digging in order to demystify the process.

International shopping has advanced by leaps and bounds over the past few years. Almost all luxury retailers include a bag’s import duties (which are what a buyer would owe to US Customs for importing a product into the US) in the prices listed on their website, and almost all of them do it without charging you more for the bag than you’d pay in the US. Many also offer free or very affordable shipping and returns, which help make the whole thing feel like you’re ordering from a company a few states away instead of on the other side of the globe. If you got burned buying a bag from an international retailer a few years ago, whatever problem you had is much less likely to happen today.

As for foreign purchase fees, it all depends on the credit card you use with your order–that’s not something retailers set. Most cards have a fee of around 3%, but there are cards available that won’t ding you at all–it depends on the specific terms and conditions of your account, and contacting your bank for more info is your best course of action.

Foreign purchase fee aside, we’ve assembled the official shipping, returns and duty policies of the Internet’s largest US-friendly international retailers below. If we’ve missed your favorite, please let us know!

SSENSE
Shop SSENSE Now

Location: Canada.
Shipping to the US: Free standard shipping on any order, free express shipping on orders over $200.
Duties: Included in prices displayed on the website.
Returns: Free US returns for a limited time, including duties.

Alexander McQueen Small Padlock Satchel, $1,995 via SSENSE

Alexander McQueen Small Padlock Satchel, $1,995 via SSENSE

farfetch.com
Shop farfetch.com Now

Location: Worldwide; farfetch.com’s products ship from the 300 independent boutiques around the world that list their inventories on the site.
Shipping to the US: $10 for products shipping from boutiques in the US, $17 for products shipping from boutiques in the UK and $24 for all other locales, although the site does occasional promotions with free worldwide shipping.
Duties: Included in prices displayed on the website.
Returns: Free within 14 days, including duties and pickup by the courier. Refunded amount excludes the original cost of shipping.

$2,395 via farfetch.com

Givenchy Tapestry Nightingale Bag, $2,395 via farfetch.com

MATCHESFASHION.COM
Shop MATCHESFASHION.COM Now

Location: London.
Shipping to the US: Free.
Duties: Included in the prices displayed with products on the website.
Returns: Free, including duties, when returns are requested within 14 days.

mytheresa.com
Shop mytheresa.com Now

Location: Germany.
Shipping to the US: $25 flat rate via DHL.
Duties: Included in the prices displayed on the website.
Returns: At the shopper’s expense and not including duties, which can only be refunded as store credit.

$2,150 via mytheresa.com

Saint Laurent Monogramme Leopard Calf Hair Shoulder Bag, $2,150 via mytheresa.com

Net-a-Porter
Shop Net-a-Porter Now

Location: London, but with a warehouse and shipping facility for US orders in New Jersey.
Shipping to the US: Free three-day delivery.
Duties: All orders ship from within the US, so duties don’t apply (and neither does your credit card’s foreign purchase fee).
Returns: Free US returns.

Fendi Bag Bugs Baguette Bag, $2,100 via Net-a-Porter

Fendi Bag Bugs Baguette Bag, $2,100 via Net-a-Porter

yoox.com
Shop yoox.com Now

Location: Italy.
Shipping to the US: $9.95 flat rate.
Duties: Included in the prices displayed on the website.
Returns: $6.95 within 20 days, deducted from the amount of your refund, but including duties.

Valentino Gryphon Finger Clutch, $894 via yoox.com

Valentino Gryphon Finger Clutch, $894 via yoox.com

The Corner
Shop The Corner Now

Location: Italy.
Shipping to the US: Free on all orders.
Duties: Included in prices displayed on the website.
Returns: $6 within 20 days, deducted from the amount of your refund, but including duties.

PB 0110 Leather Satchel, $900 via thecorner.com

PB 0110 Leather Satchel, $900 via thecorner.com

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Nancy Bach
6 years ago

l gotmy second pay~check of $6395,72 workin` only few h on my Iaptop` past 5 days. My divorced’ friend with 3 kids at home, made over $10k her 1st month.It’s great earnin’ this much ~~money” when other people have to work for so much Iess.Go 2 profiIe’ and then site-link to see how I work on this…..dgfdfgfg

Bill Dunlap
Bill Dunlap
11 months ago
Reply to  Nancy Bach

I didn’t understand how to contact you. Pease advise.
Thanks

T Tara Bagnista
T Tara Bagnista
6 years ago

I’ve heard from a friend who has purchased from foreign sites that he had to supply a copy of his driver’s license as verification related to use of a credit card. He typically shops at yoox or farfetch; however, I am not sure which site made this request. Are you aware of this type of policy? This practice has prevented me from buying from a foreign site.

Katrina
6 years ago

I’ve had to do that for Farfetch for them to verify payment. I sent a copy of my passport and the payment pushed through after that.

Amanda Mull
6 years ago

A friend of mine had to submit ID for farfetch once, I believe, but I’ve never had to submit it anywhere. (I’ve personally ordered from Yoox and Matches, of the sites listed above.) Because farfetch combines inventory from a lot of different sources and those sources ship independently, there might be an extra step in ordering, depending on the source.

In my experience, ordering from Yoox and Matches was just like ordering from a US site. (And as far as my experience went, receiving and returning the boots I got from Yoox was so efficient that I was kind of shocked. Just as fast, if not faster, than a domestic site.)

sofie2385
6 years ago

Farfetch asked me to do something similar. 2 days after I placed my order, I received a phone call from a lady asking for a photocopy of my credit card, with only the last 4 digits of my credit card number showing. I did a Google search on the phone number to make sure it indeed was from Farfetch, then emailed them the photocopy. Only issue I had was that the bag they sent me was the wrong size, so I just returned it.

Stina Sias
Stina Sias
6 years ago

I read that this is a scam I wouldn’t share that info either!

katie_perry
6 years ago
Reply to  Stina Sias

My Uncle Noah just got an almost new cream Volkswagen Golf R by working parttime off of a pc online.visit their website on my` prof1Ie`

$ty

Aly
Aly
6 years ago

You’re giving away all of my handbag shopping secrets. lol 🙂

kara deaton
6 years ago
Reply to  Aly

like Phillip answered I cannot believe that you can make $9890 in 4 weeks on the computer.try this website on `my` `prof1le`

&cccccccc

Sparky
Sparky
6 years ago

Do they deduct their country’s VAT at checkout?

Amanda Mull
6 years ago
Reply to  Sparky

What you see as the price on the American version of the site is what you pay, unless we’ve otherwise noted it up top–no additions or subtractions!

sofie2385
6 years ago

My experience with Farfetch was exhausting. I ordered, what the website stated, was a small Antigona, which was going to be shipped from a boutique in Poland. The bag I received was a mini. I emailed their customer service, a representative apologized and said that in order to be sure I am getting the right sized bag, I should check the dimensions listed. So I ordered a small from a different boutique, after making sure the dimensions listed were actually for the small. I received a medium. I emailed the representative again, and she told me I could return the bag or keep it. I figured it was great that I got a medium for the price of a small, so I decided to just keep the bag; but after a year I felt it was way too big and ended up selling it.

It’s great that Farfetch combines inventory from so many different boutiques around the world, but I think these boutiques enter the names and descriptions of the products themselves, and Farfetch doesn’t bother to double check the info. That can cause a lot of inconvenience.

TexasST
TexasST
6 years ago

Thank you so much for this post, it definitely helps demystify the process!!

Amanda Mull
6 years ago
Reply to  TexasST

I’m glad! Even though I’ve ordered from foreign sites before, there was still some stuff I learned in the process of putting it together that even I didn’t know before.

Kathyjazz
Kathyjazz
6 years ago

I have made purchases from every one of the sites here. I have even had to do returns to nearly all at some point. With Farfetch I had to send a bag back to Greece. No problem–they arranged pickup. Matches did not return the duty charged but has since changed the policy. My Theresa was the most complicated (a stack of paperwork to take to the box and send and figure out). I’m a big fan of yoox; if you opt for store credit (moneyoox), it’s available really fast. My corner is equally efficient. No problem with ssense–I’ve been to their store in Canada–super cool folks. And Net a Porter has always been great–even easier now with a U.S. warehouse. Most accept PayPal; use that option and you don’t need to worry about cc info. These are some of my favorite go to stores. Go!

smallgrass
smallgrass
6 years ago

I ordered from Farfetch, Ssense and Net-a-porter before. Farfetch was the only one with a problem—I ordered a YSL bag and paid for it(they deducted from my credit card), only to have them email me only a few days later to cancel the order. I asked why did it take so long for you to realise a mistake in the inventory? No answer. Then I asked for a full refund of course.

When I got my credit card bill, there was a difference of $70 due to foreign exchange rates. I was mad coz I paid $70 for nothing! Had to call my credit card company to resolve the issue, stating that Farfetch should pay for this difference since it is their fault. The only thing they did to say sorry was give me a euro10 credit in my account.

So ladies, make sure you check your credit card statements if you do refunds.

Kasia
Kasia
6 years ago

You didn’t mention the best place to shop online – net-a-porter!!!! <3

Destiny Cook
Destiny Cook
6 years ago

I’ve only bought from Farfetch but luckily had a great experience! I bought a Chloe Marcie crossbody in May and it shipped in only 3 days and it was perfect! I’ll definitely have to try these other places too! Great article!

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