The luxury secondhand market boom shows no signs of slowing down, and online luxury resale sites are drastically changing the way we shop for secondhand luxury goods. With the secondary market growing four times faster than the primary luxury market, it’s no surprise that we continue to see more and more brands/retailers joining the luxury resale market.
While we were all busy trimming our trees and wrapping one too many gifts, Net-a-Porter gave luxury lovers the biggest gift of all, the launch of its partnership with Reflaunt, which is a one-of-a-kind service that connects brands to the secondhand marketplace. The service launched in the US in December, and customers can select to have their items collected from their homes or choose to utilize the partnership’s drop-off service.
Net-a-Porter x Reflaunt will accept ready-to-wear, shoes, bags, and jewelry, with the expectation that items are in a saleable condition (i.e., dry cleaned and free of holes, marks, or significant alterations). The partnership will take care of the listing of your items, including photography, product description, and pricing. Items that are submitted are sold and listed on various channels, according to the Net-a-Porter x Reflaunt FAQ page. Once items sell, the customer can choose to either receive a cash payment via bank transfer or store credit to Net-a-Porter—with an added bonus amount of 10%. With so many options and places to sell your luxury goods, what are your thoughts on new initiatives like this?
I have submitted bags to FP, but the offers are too low. Hopefully, Reflaunt can compete and offer better prices. 🤞
I hope they accept more brand and any bags or accessories condition also all countries now only USA and UK!!
I can not buy any new bag because I have alots of bag I want to sell to free space in my room and get money….. no market or website accept from my country I think million of people face this problem and no solution until now.. As this difficult rules very good condition and not all countries not all brand I still keeps a lots of bag such as coach, Caroline herrera, scwarvisky, Reed krakoff and marni.
That’s terrible. I didn’t know that. I’m not sure what I would do if I wasn’t able to sell my bags. I recently downsized from 30 designer bags to 10 and my collection is more manageable. I am hopeful they accept bags from more countries, as well.
I think we need market to sell
1-all brands
2-any condition and they try to fix or clean as free service.
3-accept around the world International
It’s too much of a loss to take items in poor condition to repair. It’s very labor intensive and not worth it. Who is gonna pay for that? If the customer sends something in that is falling apart, they fix it and sell it for more, the customer is gonna want that higher payout but it wouldn’t be fair. It should be given to the company to offset the cost of repair.
That also applies to accepting all brands. Not all brands are worth taking. Photographing. Listing. Shipping. If you wanna sell a bag that isn’t popular or a well known brand, it’s gonna sit in the warehouse forever taking up space.
And accepting international items would carry its own set of difficulties. Ranging from shipping complications, lost items, not to mention a huge volume that would require a lot of staff. Fashionphile and TRR employ a lot of people and they’re US based. Imagine what it would take to run an international company and the amount of employees it would require.
All to say, logistically and financially, it’s not as easy as it seems.
Perfectly stated! Also, “fix and clean as a free service”? That doesn’t fiscally make any sense; it’s not profitable, to say the least. IMO, eBay is perhaps the best place to sell used, old bags. I sold several used Coach bags on eBay when I wasn’t sure that anyone would want them.
Resale is the new “new” and everyone is trying to be the next realreal
The Real Real isn’t so great. First, if you zoom in on the photos, you see way more flaws, marks and stains than they describe under “condition”. Second, they do not take returns on bags. There are better resale websites out there. I’ll be waiting to see what Net-a-Porter/Reflaunt offers.
oh wow i was unaware, i haven’t purchased resale but i enjoy browsing
Fashionphile and Rebag are better. I have gotten two bags through Fashionphile (both listed as excellent condition with minor flaws mentioned.). They looked new when they arrived. And the fact that they take returns shows it’s a company with integrity. I believe Rebag is the same.
Rebag accepts returns but return shipping is not free (they deduct a fee based on selling price, I think). That said, I’ve purchased two LV bags from them over the years, and both were keepers (and in even better condition than described).
I still think Vestaire is the best option – I hate the fees but most of the time it’s a seamless process and you get more control over the pricing etc. I sometimes prefer to sell with them even if I’m losing a little more money for those reasons.
So apparently they sell your items on GOAT, which by the looks of it, isn’t set up in a very user friendly way. It’s bizarre that N-A-P wouldn’t just list the items on their own site under a “pre loved” category the same way farfetch does.
This company is a scaaaaam. you’ll never receive payments for your sales, and they charge ridiculously high for returns! They’re leeching off money from its users. Save your coin, save your energy, do not work with this company whatsoever